In-Line Remedial Massage
Booking Policy
Whether you’re seeking relief from pain or simply need a moment to relax, I’m here to support and guide you on your path to better health and well-being.
Welcome to In-Line Remedial Massage — thank you for choosing us!
To ensure a smooth and respectful experience for all clients, please read and understand our booking policy:
Appointments
- Bookings are essential. Appointments can be made online, over the phone, or via email.
- A confirmation will be sent once your booking is secured.
- Please arrive at least 5 minutes early to your appointment to allow time for check-in.
Late Arrivals
- If you arrive late, your session may be shortened to respect the appointments of other clients.
- Full session fees apply regardless of the length of the session given.
Health and Wellness
- Please inform your therapist of any health conditions, injuries, or medications before your treatment.
- If you feel unwell, we kindly ask you to reschedule your appointment.
Payments
- Payments are due at the time of service.
- We accept cash, EFTPOS, and credit card payments.
Gift Cards
- Gift cards are non-refundable and must be used before the expiry date.
- Lost or stolen gift cards cannot be replaced.
Consent
By booking with In-Line Remedial Massage, you agree to the terms outlined in this booking policy.
Cancellations & Rescheduling
We require at least 24 hours’ notice to cancel or reschedule your appointment.
Cancellations made with less than 24 hours’ notice may incur a 50% cancellation fee.
No-shows will be charged 100% of the service fee.